CUSTOMER SUCCESS MANAGER SAN FRANCISCO 2024 (full-time)
$90,000-110,000 per year
Sales & Marketing – Customer Success / Remote
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix’s proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company’s platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR.
Augmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix’s proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.nAugmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit .
About the Role:
Our Customer Success Managers are the champions of customer delight for both our clinician users and health system customers. Customer Success Managers accelerate Augmedix by improving customer adoption, engagement, and growth. In collaboration with other teams, we bring the full power of Augmedix to help customers achieve business value faster and drive customer delight through their use of Augmedix. Customer Success Managers split their time between remote and onsite visits for our customers, and are strategic quarterbacks in charge of customer retention, customer satisfaction, and ultimately expansion of the Augmedix footprint across customers. This is a remote position open to applicants located in the United States and willing to travel up to 50% of the time.
Salary are dependent on several factors that determine the final pay for a position including location and experience. Total compensation will typically include salary + commission + equity. Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.
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